Privacy Policy

PERSONAL DATA PROTECTION POLICY

Introduction

Please take a moment to read this Personal Data Protection Policy (hereinafter referred to as the “Policy”) to learn how the Data Controller, namely:

Bertamini Language Centre
Registered address: 7 Agiou Ioannou St., 153 42, Agia Paraskevi, Athens
Email: [email protected]
Phone: +30 210 60 85 720
(hereinafter referred to as “LC” or “we”),

collects, stores, uses, and generally processes your personal data when you visit or use the website http://bertamini.gr

1. What is personal data?

The term “personal data” refers to information about natural persons such as full name, postal address, email address, phone number, etc., that identify or can identify the individual concerned, hereinafter referred to as “Personal Data” or “Data”.

2. What is the processing of personal data?

Any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure or destruction.

3. What Data do we collect?

Our website (http://bertamini.gr) has primarily informational content and purpose and minimizes the collection of Personal Data.We collect only the absolutely necessary Data, which are appropriate and relevant for the intended purpose, specifically:

The data you fill in through the “Contact” form (full name, email address).
Data collected through Cookies.

4. For what purpose and on what legal basis do we process your Data?

We process your Data for the following purposes:

Communication: When you submit a question or request through the contact form, we process your Data to manage, respond to, and resolve your inquiries or requests. We consider this to be our legitimate interest in responding to your inquiries. This processing also benefits you, as it enables us to assist and reply effectively.

If your query concerns the exercise of your rights (described below), we are legally obligated to process your Data in response.

5. Who are the recipients of your Data?

Access to your Data is given only to the strictly necessary staff of the LC, which is bound by confidentiality obligations.

To fulfill the purposes outlined in this Policy, access to your Data may also be granted to our partners who act as Data Processors and support the services we provide—specifically, our website hosting provider.

6. How do we ensure our Processors respect your Data?

The Processors we use agree and are committed to:

Maintaining confidentiality.
Not sharing Data with third parties without LC’s permission.
Taking appropriate security measures.
Complying with the legal framework for the protection of personal data, especially the General Data Protection Regulation (EU Regulation 2016/679 – “GDPR”).

7. Do we transfer your Data outside the EU?

No, we do not transfer your Data to countries outside the EU. Processing is limited to within the EU.

8. When do we delete your Data?

Your Data is retained/stored by the LC only for as long as necessary to fulfill the purpose for which it was collected and in compliance with applicable legal provisions.

Data submitted through the contact form is kept for as long as needed to fulfill your request, unless a new purpose arises that requires further processing.
Data collected by Cookies is deleted according to the Cookies Policy.

9. Is your Data safe?

We recognize the importance of security and have taken all appropriate organizational and technical measures to safeguard your Data against any accidental or unlawful processing. We use the most advanced and modern methods to ensure the highest possible level of security. These measures are regularly reviewed and updated as needed.

10. What are your rights?

You have the right to:

Access your personal data.
Correct inaccurate personal data.
Erase your data (right to be forgotten).
Data portability.
πεRestrict processing.
Object/withdraw consent to the processing of your Data.

11. How can you exercise your rights?

To exercise your rights, you can send your request to the LC’s postal address (7 Agiou Ioannou St., 153 42, Agia Paraskevi, Athens) or email ([email protected]), and we will review and respond as soon as possible.

We respond free of charge, without delay, and in any case within one (1) month of receiving your request. If your request is complex or we receive many requests, we may extend the deadline by two (2) additional months and will inform you accordingly.

If your requests are clearly unfounded or excessive (especially due to their repetitive nature), the LC may charge a reasonable fee or refuse to act on the request, providing justification.

If you do not receive a response within the above deadline or are dissatisfied with our response, you may contact the Hellenic Data Protection Authority (http://www.dpa.gr).

12. Do we use automated decision-making/profiling?

The LC does not make decisions based on automated processing of your Data, except for the use of cookies on our website, and always after your consent. This profiling has no legal consequences or binding effect on you.

13. What law applies to the processing of your Data?

Applicable law is Greek law, as shaped by the General Data Protection Regulation 2016/679/EU and relevant national and European legislation. Competent courts for any disputes are those of the LC’s registered seat.

14. How will you be informed about changes to this Policy?

We update this Policy whenever necessary. If significant changes are made, we will post an updated version on our website before they take effect and will notify you using every appropriate means.

We encourage you to periodically review this Policy to stay informed on how your Data is protected.

This Personal Data Protection Policy was updated on 10/07/2025.